Job Details

University of Colorado Anschutz Medical Campus

Clinic Coordinator (Program Assistant I)
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Position Number: 5927631
Location: Aurora, CO
Position Type: Health and Medical Services

Clinic Coordinator (Program Assistant I)

Clinic Coordinator (Program Assistant I) - 35905 Classified Staff Description

University of Colorado Anschutz Medical Campus

Department: Dental Clinic Comprehensive Care

Job Title: Clinic Coordinator (Program Assistant I)

Position: # 00650131 - Requisition: #35905

Job Summary:

The University of Colorado, School of Dental Medicine (SDM) is hiring a full-time Clinic Coordinator to support the Undergraduate Dental Program/International Student Program (ISP) in the day-to-day clinical operations of a Comprehensive Care group. We are seeking individuals with demonstrated commitment to creating an inclusive learning and working environment. We value the ability to engage effectively with students, faculty and staff of diverse backgrounds.

Key Responsibilities:

Coordinate and monitor the undergraduate student's daily schedule for patient health care
Establish and monitor record keeping system for tracking timely treatment of patients
Monitor the clinical progress of the students using various reporting systems
Ensure adequate clinical experience for students before graduation
Fill in for other positions within the department (e.g., front desk, screenings, etc)
Orient and train new undergraduate dental students in clinic operations (e.g., utilization of clinic support operations and program administrative support)
Assign patients according to student's education/required needs as determined by faculty
Assist faculty in the education and training of dental student's in becoming successful practitioners by effectively managing their clinic time
Attain productive patient relations
Collaborate with the School of Dental Medicine Payment Office to monitor patient accounts by reviewing account histories
Assure compliance of patient financial obligation
Work with the payment office to facilitate corrections as needed
Create forms and files to track students' clinical academic progress
Oversee patient grievance process by independently solving problems and taking action as needed by way of personal interactions, telephone contacts and written correspondence with patients.

Work Location:

Onsite - this role is expected to work onsite and is located in Aurora, Colorado.

Why Join Us:

Why work for the University?

We have AMAZING benefits and offer exceptional amounts of holiday, vacation and sick leave! The University of Colorado offers an excellent benefits package including:

Medical: Multiple plan options
Dental: Multiple plan options
Additional Insurance: Disability, Life, Vision
Retirement 401(a) Plan: Employer contributes 10% of your gross pay
Paid Time Off: Accruals over the year
Vacation Days: 22/year (maximum accrual 352 hours)
Sick Days: 15/year (unlimited maximum accrual)
Holiday Days: 10/year
Tuition Benefit: Employees have access to this benefit on all CU campuses
ECO Pass: Reduced rate RTD Bus and light rail service

There are many additional perks & programs with the CU Advantage.

Diversity and Equity:

The University of Colorado Anschutz Medical Campus is committed to recruiting and supporting a diverse student body, faculty and administrative staff. The university strives to promote a culture of inclusiveness, respect, communication and understanding. We encourage applications from women, ethnically minoritized individuals, persons with disabilities, persons within the LGBTQ+ community and all veterans. In addition, the Anschutz Campus has also been recognized as an Age-Friendly University. The University of Colorado is committed to diversity and equality in education and employment.

Qualifications:

Please make sure to include the following in your resume: job title, duties, months and years employed, and average hours worked per week as minimum experience is calculated on a 40 hour/week basis.

Minimum Qualifications:

Four years of general clerical experience, that includes demonstrated of experience working in a medical/dental environment.
- College or university course work, appropriate to the work assignment, may substitute for the experience on a year-for-year basis but not for the experience working in a medical/dental environment.

Colorado law requires that candidates for state government jobs be residents of Colorado at the time of application.

Applicants must meet minimum qualifications at the time of hire.

Preferred Qualifications:

Experience working with faculty, staff, and students in a higher education environment
Bilingual in English and Spanish

Knowledge, Skills, and Abilities:

Knowledge of administrative and clerical procedures and systems such as word processing, spreadsheets, managing files and records, designing forms, and other office procedures and terminology
Knowledge of principles and processes for providing customer and personal services.
Knowledge of electronic health record system.
Knowledge of teleconferencing software (i.e. Zoom).
Ability to efficiently organize, multi-task, and prioritize duties and tasks.
Ability to work in a fast-paced, high volume environment.
Excellent verbal and written communications skills.
Excellent interpersonal skills
Proficient computer skills.
Ability to interpret and follow complex rules, regulations, policies, procedures, and guidelines.
Ability to handle sensitive matters that require discretion and confidentiality.

How to Apply:

Questions should be directed to: Traci Wells, Traci.Wells@CUAnschutz.edu

Application Materials Instructions:

APPLICATION DEADLINE: This announcement is open until January 23, 2024

To apply, please submit the following materials to this posting:

A cover letter and resume that specifically addresses the job requirements and outlines your qualifications.

Special Instructions to Applicants

Classified Staff positions have specific application requirements:

Submit all required documents indicated in this posting and include a current email address and phone number.
Please address minimum qualifications, competencies and preferred qualifications in your cover letter, as these along with previous work experience will be used in the assessment process.
Click here to view Veteran and other General Information regarding Classified Staff positions: https://www.cu.edu/cu-careers/special-instructions-classified-staff-applicants

For those who meet minimum qualifications, the comparative analysis process will include one or all of the following:

Preferred Qualifications Application Review based on the preferred qualifications listed in the posting.

Candidates will be evaluated and rated against the preferred qualifications based on information submitted within their application materials. Note: Candidates are not physically present for this portion of the comparative analysis.

Interviews based on the job requirements, preferred qualifications and competencies listed in the posting.

Candidates will be evaluated, scored and ranked based on oral responses
Interviews may be over the phone, videoconference or in-person

You will be notified via email if the comparative analysis process changes or includes additional assessment tools other than those listed above.

Anticipated Pay Range:

The starting salary range (or hiring range) for this position has been established as $4,362 - $5,408.80per month ($52,344.00- $64,905.80 per year).

This position is eligible for overtime compensation.

The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting.

If you have prior state-classified service in the same class series as this position, your pay may be set at a higher amount per the state Step Pay Program implemented on July 1, 2024. For more information about the Step Pay Program, please visit the 2024 Step Pay Program for State of Colorado Employees | DHR.

Your total compensation goes beyond the number on your paycheck. The University of Colorado provides generous leave, health plans and retirement contributions that add to your bottom line.

Total Compensation Calculator: http://www.cu.edu/node/153125

ADA Statement:

The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at hr.adacoordinator@cuanschutz.edu.

Background Check Statement:

The University of Colorado Anschutz Medical Campus is dedicated to ensuring a safe and secure environment for our faculty, staff, students, and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees.

Vaccination Statement:

CU Anschutz strongly encourages vaccination against the COVID-19 virus and other vaccine preventable diseases. If you work, visit, or volunteer in healthcare facilities or clinics operated by our affiliated hospital or clinical partners or by CU Anschutz, you will be required to comply with the vaccination and medical surveillance policies of the facilities or clinics where you work, visit, or volunteer, respectively. In addition, if you work in certain research areas or perform certain safety sensitive job duties, you must enroll in the occupational health medical surveillance program.
Special Instructions to Applicants: Classified Staff positions have specific application requirements: Submit all required documents indicated in this posting. Include a current email address as communication is electronic-based. Failure to complete a timely application may result in the rejection of your application. Applications MUST be completed in their entirety, including job title, duties, months and years employed, and hours per week worked as minimum experience is calculated on a 40 hour/week basis. Address qualifications, competencies and preferred qualifications in your application, as these along with previous work experience will be used to assess competencies. Answers will be verified against your application and may be checked with references. False information could lead to your removal from the hiring process. Click here to view Veteran and other General Information regarding Classified Staff positions. Application Materials Required: Cover Letter, Resume/CV, List of References, Additional Attachments - Refer to Application Materials Instructions Below Job Category
: Professional Support Services Primary Location
: Aurora Department: U0001 -- Anschutz Med Campus or Denver - 20435 - SDM-Dental Clinic Compreh Care Schedule
: Full-time Posting Date
: Jan 13, 2025 Unposting Date
: Jan 24, 2025, 6:59:00 AM Posting Contact Name: Traci Wells Posting Contact Email: Traci.Wells@CUAnschutz.edu Position Number: 00650131

To apply, visit https://cu.taleo.net/careersection/2/jobdetail.ftl?job=35905&lang=en