Job Details

Sr Program Manager
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Position Number: 5888817
Location: Boston, MA
Position Type: Business - Business Law

Sr Program Manager

About the Opportunity

About the D'Amore-McKim School of Business:

For over 100 years, the D'Amore-McKim School of Business at Northeastern University has continuously strengthened its foundation of experiential learning and innovation. Today, our mission to enable students to be responsible business leaders of the world capable of working, navigating, and creating in a digital environment is more relevant than ever. We offer unique business-specific and interdisciplinary degree opportunities at the bachelor's and master's levels, and lifelong learners benefit from our graduate-level certificates and executive education portfolio. All of these are enhanced by Northeastern's global campus system and experience-powered education approach. In addition, our use-inspired faculty and their research focus on transformative impact for humankind. Ultimately, D'Amore-McKim's values-driven culture and cross-border approach to learning and research empower our students, faculty, alumni, and corporate partners to create impact far beyond the confines of time, discipline, degree, and campus.

About the opportunity:

The Corporate and Executive Learning Practice within the D'Amore-McKim School of Business prepares executives and corporate teams for leading in the new realities of business. We co-design transformative, real-time executive readiness experiences and unique career-long learning opportunities for globally distributed teams within the world's best companies. Fortune 500 companies trust us to bring their signature corporate programs to life more easily, effectively, and innovatively than they can do on their own. We design and deliver executive education experiences in a range of formats: fully in-person programs, hybrid in-person programs, fully live virtual and in scalable digital course formats.

Key Responsibilities:

The Senior Program Manager is a key member of the Executive Education team, responsible for managing the design, development, and delivery of a unique portfolio of corporate programs. This role requires expertise in program development, including the creation of custom programs tailored to meet the specific needs of clients. The Senior Program Manager also has Practice-wide operations responsibilities, including process management and tracking of financials and contracting. Working in close partnership with the Associate Director, Senior Directors, and other practice leaders, the Senior Program Manager ensures that corporate programs meet and exceed the expectations of clients, participants, and faculty or subject matter experts. Through both program development and operational leadership, this role plays a critical part in the success of the Executive Education team.

Program Management:

The Sr. Program Manager works independently and with others in the Practice, to coordinate and manage the development and delivery of corporate learning programs. The Senior Program Manager also serves as a team lead to coordinate activities of others.
These programs often involve multiple modalities (live virtual; face to face) and may be coordinated virtually, on campus or in geographies off campus locally or globally. The Senior Program Manager assists in the selection of, and the coordination with, faculty and external facilitators to design and deliver high quality executive programs.

Program Development & Customization:

Lead the design and development of custom programs tailored to specific client needs, ensuring all elements align with client and program expectations.
Manage program deliverables, milestones, and tasks, coordinating with team members to ensure smooth execution.
Negotiate terms and manage vendor relationships to support program delivery.
Proactively troubleshoot and resolve issues that arise during the preparation and delivery phases.

Business Development:

Support new business development efforts
Provide research support for cultivating prospective clients and keeping abreast of competitive practices.
Write proposal drafts and create PowerPoint pitch decks to support new client development.
Contribute to the department's strategic planning activities

Specific operations tasks may include:

Creating, maintaining & tracking financials for the Practice
Work with program managers in the reconciliation of program budgets.
Create end of year reports as needed.

Minimum Qualifications:

3-5 years of related experience and a Bachelor's degree is required
Fluency and comfort in developing and managing corporate programs
Experience in a higher education setting preferred but not required.
Able to form and operationalize short- and long-term program and project plans
Ability to negotiate and execute agreements with vendors
Ability to manage to deadlines and work well under pressure
Ability and willingness to work early mornings, evenings and weekends as needed
Ability to work from campus at least 2 days per week
Ability to travel locally (locations near campus); and elsewhere in the U.S. and internationally as program delivery schedules dictate
Ability to interact effectively with high-level corporate constituents
Ability to interact effectively with faculty and senior level university administrators
Ability to work independently and exercise sound judgment
Strong interpersonal, oral, and written communication skills
High level of proficiency with standard office software and an aptitude to quickly gain proficiency in new office software
Knowledge and skills related to executive education program development and management.
Basic understanding of financial acumen and willingness to seek to gain proficiency on processes needed
Ability to lift and transport program materials (~10lbs) if needed

Documents to Submit:

Resume
Cover Letter

Position Type

Academic Administration

Additional Information

Northeastern University considers factors such as candidate work experience, education and skills when extending an offer.

Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation. Visit https://hr.northeastern.edu/benefits/ for more information.

Northeastern University is an equal opportunity employer, seeking to recruit and support a broadly diverse community of faculty and staff. Northeastern values and celebrates diversity in all its forms and strives to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion.

All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.

To learn more about Northeastern University's commitment and support of diversity and inclusion, please see www.northeastern.edu/diversity.

To apply, visit https://northeastern.wd1.myworkdayjobs.com/en-US/careers/job/Boston-MA-Main-Campus/Sr-Program-Manager_R129087