Job Details

Case Manager - AMES Research Center
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Position Number: 5888448
Location: Kennesaw, GA
Position Type: Health - Health Education & Promotion

Case Manager - AMES Research Center

Job ID: 280156
Location: Kennesaw, Georgia
Full/Part Time: Full Time
Regular/Temporary: Regular

About Us

Are you ready to transform lives through academic excellence, innovative research, strong community partnerships and economic opportunity?

Do you want to cultivate an inclusive environment that encourages free expression and civil discourse? Kennesaw State University is one of the 50 largest public institutions in the country. With growing enrollment and global reach, we continue to expand our institutional influence and prominence beyond the state of Georgia. We offer more than 190 undergraduate, graduate, and doctoral degrees to empower our 47,000 students to become thought leaders, lifelong learners, and informed global citizens. Our entrepreneurial spirit, high-impact research, and Division I athletics draw students from throughout the region and from more than 100 countries across the globe. Our university's vibrant culture, career opportunities, rich benefits, and values of respect, integrity, collaboration, inclusivity, and accountability make us an employer of choice. We are part of the University System of Georgia. We are searching for talented people to join Kennesaw State University in our vision. Come Take Flight at KSU!

Location

(Primary Location for Job Responsibilities) Our Kennesaw campus is located at 1000 Chastain Road NW, Kennesaw, GA 30144.

Our Marietta campus is located at 1100 South Marietta Parkway, Marietta, GA 30060.

Department Information

DEPARTMENT SPECIFIC TASKS AND RESPONSIBILITIES:
Provides case management services to individuals with varying needs, such as assessment completion, 1:1 touchpoint with clients, and making referrals to appropriate campus and community resources
Develops a holistic treatment plan to address each client's specific needs
Manages client documentation and track client
Assists in the creation of psychoeducational materials, such as training and resource materials
Gathers qualitative data through interviews with Military Veterans
Attends outreach events to increase awareness among and collaboration with community partners regarding current and future projects

DEPARTMENT SPECIFIC KNOWLEDGE, SKILLS, AND ABILITIES*:
Knowledge of military, veteran, and military family health, well-being, and culture
Knowledge of first responder (e.g., police, fire/rescue, EMS) health, welling, and culture
Knowledge of academic subjects pertinent to health and wellbeing (e.g., psychology, public health, human performance, medicine, biology, sociology)
Ability to integrate perspectives from multiple academic disciplines
Knowledge of interventions to improve mental and behavioral health

Job Summary

Responsible for developing and implementing action plans to assess and manage the individual needs of students of concern, ensuring they are connected to the appropriate levels of care. Provide problem-solving support, resources, and advocacy for external challenges that are impacting a client.

This position is considered limited-term staff since it utilizes contingent funding. Continued employment is contingent upon availability of grant funding for this position.

Responsibilities

KEY RESPONSIBILITIES*:
1. Provides case management and related support services for clients on a wide variety of issues of concern, including assessment and immediate and long-term assistance/referrals
2. Provides direct clinical services to assigned clients; meeting 1:1 initially and on a regular basis to develop holistic success plans based on their unique circumstances. Tracks progress toward client's goals.
3. Develops comprehensive and supportive action and follow-up plans that identify and address the immediate needs of clients of concern and connect them with the appropriate resources.
4. Conducts follow-up meetings with clients to determine the success of and/or need for additional referrals or interventions.
5. Makes appropriate referrals to campus and community resources to ensure clients receive the support necessary to minimize disruptions and assist in resolving challenges impacting their success.
6. Collects, evaluates, documents, and follows up on all information and communications pertaining to client cases and/or referrals. As appropriate, process incoming and outgoing records requests.
7. Assists in training and consulting with internal and external stakeholders, as needed.
8. Provides outreach and consultation to the campus community
9. When needed, assists with required documentation for university academic and financial aid appeals submissions.

Required Qualifications

Educational Requirements
Bachelor's degree from an accredited institution of higher education in Counseling, Psychology, Social Work, Marriage and Family Therapy, or related field

Other Required Qualifications
Current, valid, and unrestricted driver's license

Required Experience
One (1) year of experience, including internships, providing case management services, working in a community mental health context, and/or a crisis response setting.

Preferred Qualifications

Additional Preferred Qualifications
License eligible as independent practitioner in Georgia

Preferred Educational Qualifications
Advanced degree from an accredited institution of higher education relevant to the position

Preferred Experience
Experience in case management in a higher education setting
Experience with conflict resolution, advising, and advocacy

Knowledge, Skills, & Abilities

ABILITIES
Ability to recognize and protect confidential information and exercise judgment, tact, and diplomacy in handling sensitive information and situation
Able to handle multiple tasks or projects at one-time meeting assigned deadlines

KNOWLEDGE
Demonstrated experience interacting with internal and external colleagues and partners
Familiarity with FERPA and HIPPA regulations

SKILLS
Excellent interpersonal, initiative, teamwork, problem-solving, independent judgment, organization, communication (verbal and written), time management, project management, and presentation skills
Proficient with computer applications and programs associated with the position (i.e., Microsoft Office suite)
Strong attention to detail and follow-up skills
Strong customer service skills and phone and e-mail etiquette

USG Core Values

The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.

Equal Employment Opportunity

Kennesaw State University is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for living, work and study. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, the University prohibits harassment of or discrimination against any person because of race, color, sex (including sexual harassment, pregnancy, and medical conditions related to pregnancy), sexual orientation, gender identity, gender expression, ethnicity or national origin, religion, age, genetic information, disability, or veteran or military status by any member of the KSU Community on campus, in connection with a University program or activity, or in a manner that creates a hostile environment for members of the KSU community.

For additional information or to file a complaint under the provisions of this policy, students, employees, applicants for employment or admission or other third parties should contact the Office of Institutional Equity at English Building, Suite 225, eeo@kennesaw.edu.

Other Information

This is not a supervisory position.
This position does not have any financial responsibilities.
This position will be required to drive.
This role is considered a position of trust.
This position does not require a purchasing card (P-Card).
This position may travel 1% - 24% of the time

Background Check

Standard Enhanced
Education
DMV
Credit Check

Per the University System of Georgia background check policy, all final candidates will be required to consent to a criminal background investigation. Final candidates may be asked to disclose criminal record history during the initial screening process and prior to a conditional offer of employment. Applicants for positions of trust with screening
results which confirm a disqualifying criminal history will be immediately disqualified from employment eligibility.

All applicants are required to include professional references as part of their application process. Some positions may require additional job-based screenings such as motor vehicle report, credit check, pre-employment drug screening and/or verification of academic credentials.

https://www.usg.edu/hr/assets/hr/hrap_manual/HRAP_Background_Investigation_Employment.pdf

To apply, visit https://careers.hprod.onehcm.usg.edu/psp/careers/CAREERS/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=43000&JobOpeningId=280156&PostingSeq=1