Job Details

Computer Services Technician, Great Basin College, Elko, NV
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Position Number: 5887974
Location: Elko, NV
Position Type: Computer and Information Technology

Computer Services Technician, Great Basin College, Elko, NV

Thank you for your interest in employment with our institution. We want your application process to go smoothly and quickly. We ask that you keep in mind the following when completing your application:

Draft applications are saved automatically and can be accessed through your candidate home account.
- Final applications must be submitted prior to the close of the recruitment.
- Once a recruitment has closed, applications will no longer be accepted.

Required attachments are listed below on the posting. Your application will not be considered without the required attachments.

If you need assistance or have questions regarding the application process, please contact our Human Resources department at hr-employment@gbcnv.edu.

Job Description

Great Basin College (GBC) is currently seeking a highly motivated and skilled individual to fill the position of Computer Services Technician. This position offers a unique opportunity to join our team and contribute to the installation and support of operating systems and application software across our main campus in Elko and various satellite locations throughout Nevada.

Required Qualifications

High School graduation and four (4) years of related experience, OR

Associate degree and three (3) years of related work experience, OR

Bachelor's Degree and two (2) years of related work experience, OR

Master's Degree and one (1) year of related work experience

Preferred Qualifications

Strong communication and interpersonal skills, with the ability to effectively communicate technical information to non-technical individuals.
Assist in the installation, configuration, and support of operating systems and application software for faculty, staff, and students across all GBC locations, including Elko, Winnemucca, Pahrump, Battle Mountain, Ely, and satellite locations.
Provide technical support to end-users and colleagues, troubleshooting and resolving hardware, software, and network-related issues.
Collaborate effectively with individuals from diverse backgrounds and departments to ensure the seamless operation of computer systems and technology resources.
Participate in the maintenance and management of network infrastructure, including servers, switches, and other networking equipment.
Conduct routine system maintenance tasks, such as software updates, patches, and backups, to ensure system reliability and security.
Assist in the planning and implementation of technology projects and initiatives to enhance the efficiency and effectiveness of GBC's computing environment.
Knowledge of SQL and relational database structures, models, and diagrams.
Experience managing server operating systems, including MS Servers and Linux/Suse.
Proficiency with maintaining and operating servers in both virtual and physical environments.
Experience with managing and upgrading third-party applications.
Familiarity with backup/restoration software in a network environment.
Proficient in MS 365/Azure configuration and management.
Expertise in Microsoft Active Directory Server configuration and management.
In-depth knowledge of Microsoft Windows 10/11 Enterprise edition.
Experience with computer disk imaging software.
Ability to work collaboratively in a team environment and contribute to college and system-wide initiatives.

Responsibilities

Assist in the installation, configuration, and support of operating systems and application software for faculty, staff, and students across all GBC locations, including Elko, Winnemucca, Pahrump, Battle Mountain, Ely, and satellite locations.
Provide technical support to end-users and colleagues, troubleshooting and resolving hardware, software, and network-related issues.
Collaborate effectively with individuals from diverse backgrounds and departments to ensure the seamless operation of computer systems and technology resources.
Participate in the maintenance and management of network infrastructure, including servers, switches, and other networking equipment.
Conduct routine system maintenance tasks, such as software updates, patches, and backups, to ensure system reliability and security.
Assist in the planning and implementation of technology projects and initiatives to enhance the efficiency and effectiveness of GBC's computing environment.
Install, configure, and maintain servers, including MS Servers and Linux/Suse operating systems.
Manage servers in both virtual and physical environments, ensuring optimal performance and reliability.
Maintain and upgrade various third-party applications used within the college's computing environment.
Implement and manage backup and restoration software in a networked environment to ensure data integrity and availability.
Configure and manage MS 365/Azure services, including user accounts, permissions, and security settings.
Administer Microsoft Active Directory Server, including user/group management and group policy configuration.
Provide technical support for Microsoft Windows 10/11 Enterprise edition, including troubleshooting and resolving issues.
Utilize computer disk imaging software for system deployment and maintenance tasks.
Actively participate in college and system-wide committees as appropriate, contributing technical expertise and insights.

Travel

The position may require driving to other GBC campuses, with or without reasonable accommodation as per the Americans with Disabilities Act, with possible overnight stays to coordinate students and programs throughout the service area. There must be a commitment to the GBC mission to serve rural Nevada. The successful candidate will participate in several state-wide or national meetings each year that require overnight travel.

Compensation Grade

Administrative Faculty - C

This is a 12 month "A" contract, 12 month contracts are used for year round programs.

The budgeted salary range for this position is $59,186 - $73,982.

Salary is based on relatable education and experience, internal equity and budgets.

Remarkable Retirement

Our retirement plan is beyond compare. Your 17.50% contribution is generously matched by the University. With the faculty retirement plan, you are 100% vested your first day. Sit back and watch your retirement dollars grow! All permanent employees on an annual "A" or "B" contract who are employed at least 50% full-time are eligible to participate in the NSHE retirement program unless they are members of PERS of Nevada.

Perks of Working at Great Basin College

Health insurance options including medical, dental and vision
12 paid holidays
Life insurance, long-term disability
Generous annual and sick leave with 24 annual leave days, a beginning balance of 30 sick leave days.
ComPsych supports employees through life's difficult moments.
No state income tax!
Free Parking

Grants-in-aid for Faculty Employees

Great Basin College is proud to provide a reduced-rate tuition benefit to faculty and qualified dependents. Faculty can take up to six credits per semester at a reduced rate. Dependents of faculty have unlimited credits, but in order to be eligible children must be unmarried and under the age of 24 and must receive at least 50% of their financial support from the employee and/or employee's spouse or domestic partner.

Exempt
Yes

Full-Time Equivalent
100.0%

Required Attachment(s)

Please note, once you submit your application the only attachment/s viewable to you will be the attachment/s to the resume/CV section of the application. Any additional required attachment/s to the cover letter, references, additional documents sections of the application, will not be viewable to you after you submit your application. All uploaded attachment/s will be on the application for the committee to review.

The following must be attached to your application:

Resume/CV - List a detailed description of the major duties that you performed as part of each job. You must demonstrate that you qualify for the position and your education and experience must be clearly documented.
Cover Letter
Three Supervisory References - Please make a note if you do not want your present employer contacted unless necessary to determine your qualifications for the position.

Additional Information

Transcripts

Newly hired faculty must assure that their official transcripts are sent by the degree granting institution(s) to Great Basin College Human Resources Office within 30 days from the effective date of employment. Regionally accredited institutions must have awarded academic degrees.

If you are using education completed in foreign colleges or universities to meet qualification requirements, you must show that your education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. Any expense related to the evaluation will be the responsibility of the candidate.

Background Check

An online background check will be required of the selected applicant; a third-party administrator will perform this.

Sponsorship

GBC is not able to support sponsorship for employment. Candidates must be eligible to work in the United States.

Open Until Filled

This posting will be posted for a minimum of 30 days from 12/17/2024 or until filled. Applications may be reviewed upon receipt. Recruitment will close without notice when a sufficient number of applications are received, or a hiring decision has been made.

Posting Close Date
12/17/2024

Note to Applicant

A background check will be conducted on the candidate(s) selected for hire.

References will be contacted at the appropriate phase of the recruitment process.

As part of the hiring process, applicants for positions in the Nevada System of Higher Education may be required to demonstrate the ability to perform job-related tasks.

All document(s) must be received on or before the closing date of the job announcements.

Schedules are subject to change based on organizational needs.

HR will attempt to verify academic credentials upon receipt of hiring documents.

NSHE is committed to providing a place of work and learning free of discrimination on the basis of a person's age (40 or older), disability, whether actual or perceived by others (including service-connected disabilities), gender (including pregnancy related conditions), military status or military obligations, sexual orientation, gender identity or expression, genetic information, national origin, race (including hair texture and protected hairstyles such as natural hairstyles, afros, bantu knots, curls, braids, locks and twists), color, or religion (protected classes).

About Great Basin College

Located in the high desert of rural Nevada, Great Basin College is a Carnegie classified baccalaureate and associates degree granting institution embracing a comprehensive hybrid mission to deliver a full four-year liberal arts and sciences, community college and applied technical learning curricula. With its main campus in Elko, a beautiful site with residential housing and state-of-the-art learning technologies, GBC serves the largest geographic area of Nevada's colleges. Great Basin College serves the citizens residing in ten of Nevada's most rural counties, covering 86,514 square miles and bordering five states. This service area includes centers in Battle Mountain, Ely, Pahrump and Winnemucca. Additionally, satellite locations can be found in twenty other frontier communities.

Our vast geography is known for its spectacular mountain ranges and picturesque valleys, providing a myriad of outdoor recreational opportunities. In addition, Elko is home to several well-known western museums and the world renown, National Cowboy Poetry Gathering, begun 35 years ago to honor and share the traditions of Western storytelling, nurturing the expressive culture of the American West.

GBC provides a "private college" experience with public college affordable access to postsecondary education in an environment that embraces and respects all cultures. It stands among the most innovative colleges in America, integrating many disciplines into single courses and programs, helping students to develop critical thinking and self-directed learning skills. Graduates of Great Basin College are fully prepared to enter their chosen careers with the knowledge and confidence to succeed in the global marketplace.

For more information visit GBC or the Area website.

To apply, visit https://nshe.wd1.myworkdayjobs.com/en-US/GBC-external/job/GBC---Elko-NV/Computer-Services-Technician--Great-Basin-College--Elko--NV_R0145695