Job Details

Scholarship Recipient Support Specialist

Requisition Number: 58209
Location: Boulder Colorado
Employment Type: University Staff
Schedule: Full Time
Posting Close Date: 11-Aug-2024
Date Posted:

Job Summary

The University of Colorado Boulder invites applications for the Scholarship Recipient Support Specialist! Scholarship Services is part of the Enrollment Management unit, where we support recruitment and student success eorts of the campus by utilizing federal, state, institutional and private funding to maintain access to an education and ensure aid policies support retention, graduation, and diversity goals. This full-time position reports to the Assistant Director of Advising and Partnerships and is part of a team that supports scholarship recipients, applicants, and scholarship partners by administering specic scholarship programs, giving presentations, and supporting the oce as needed. This position maintains a thorough and current working knowledge of all Title IV federal, State of Colorado, and institutional rules, regulations and procedures to ensure accurate release of information and program compliance. The University of Colorado Boulder is committed to building a culturally diverse community of faculty, staff, and students dedicated to contributing to an inclusive campus environment. We are an Equal Opportunity employer, including veterans and individuals with disabilities.

Who We Are

As one of only 35 U.S. public research institutions in the Association of American Universities (AAU), CU Boulder is about realizing the positive impacts of new knowledge.
From offering dozens of exciting programs in a range of academic fields, to serving as one of the worlds most dynamic research and innovation hubs, to working closely through hundreds of public outreach efforts with communities across Colorado and the world, we take pride in helping our students, faculty, staff and partners turn new insights into productive outcomes that change lives.

What Your Key Responsibilities Will Be

Scholarship Program Administration & Recipient Support

• Develop and maintain liaison relationships with a variety of university and private scholarship programs as well as colleges, departments and other campus programs to provide counseling for student recipients, donor relations, financial reconciliation, and reporting.
• Develop and implement new programs and processes to improve and enhance scholarship opportunities for students and to enhance the customer experience.
• Provide individualized counseling and services to specific populations of prospective and current scholarship programs.
• Manage fund reconciliation of assigned scholarship programs throughout the year.
• Write, review, and keep up-to-date the positions policies and procedures.
• Develop a thorough working knowledge of Financial Aid systems, policies and procedures to ensure scholarship dollars are administered correctly and that impacts to other types of aid are reconciled with accuracy.
• Other duties as assigned to support Scholarship Services. These can include but are not limited to reviewing and rating scholarship applications, coordinating scholarship interviews, developing and updating modules for the student employee training manual.

Advising

• Assist with scholarship specific customer service duties, such as phones, front counter, email, etc. as needed.
• Advise students and families on application processes, important timelines, types of aid, eligibility requirements, financing options and other resources available.
• Adjust awards as necessary to reflect students enrollment and eligibility.

Student Employee Supervision

• Supervise, mentor, train, motivate, evaluate, and provide leadership to the Office of Office of Scholarship Services student employees.
• Interview, hire, and onboard new student employees.
• Serve as resource to student employees.
• Ensure that the work assigned to student employees is completed accurately and in a timely manner.

Outreach

• Participate in scholarship program specific campus and community outreach events, including events held in the evening and on weekends.
• Participate in campus and community outreach financial aid events, including events held in the evening and on weekends.
• Develop and present outreach presentations on financial aid and scholarships for prospective and current students.
• Assist Admissions with recruitment events that could include presenting, hosting workshops, or managing a resource table.

Processing

• Process scholarship appeals.
• Review overawards and make appropriate adjustments.
• Process verification of cost of attendance and verification of financial aid offers for external organizations.
• Cross-train with other scholarship team members and assist with processing needs as necessary.

Professional Development

• Collaborate with immediate supervisor to determine areas for professional growth. Identify and request appropriate training opportunities offered by the office, the University, and through various professional associations or organizations.
• Participate in external and internal trainings, conferences, webinars etc. related to administering all types of financial aid.
• Attend staff meetings, retreats and other meetings as assigned. May include representing the Office of Scholarship Services in enrollment management and campus-level initiatives.

What We Can Offer

• The hiring range for this position is $48,000 - $53,000 annually.

Benefits

The University of Colorado offers excellent benefits, including medical, dental, retirement, paid time off, tuition benefit and ECO Pass. The University of Colorado Boulder is one of the largest employers in Boulder County and offers an inspiring higher education environment. Learn more about the University of Colorado Boulder.

Be Statements

Be proactive. Be supportive. Be Boulder.

What We Require

• Bachelors degree from an accredited college or university is required. Equivalent combination of education and experience may substitute.

What You Will Need

• Strong digital literacy including software (Word, Excel, PowerPoint and other presentation software), email communication tools, and web-based applications.
• Experience providing customer service including a strong commitment to delivering an extraordinary student experience.
• Ability to understand and apply federal, state, institutional rules, regulations, policies, and procedures.
• Ability to communicate key and critical information in a timely fashion.
• Adept in gaining the confidence and trust of others through honesty, authenticity, and acceptance of responsibility.
• Desire to exemplify excellence through diversity by creating a welcoming and inclusive environment that enhances the success and inclusion of all students, staff, and faculty.
• Ability to create new and better ways for the organization to be successful.
• Resourceful in building partnerships and work collaboratively with others to meet shared objectives.

Special Instructions

To apply, please submit the following materials:

1. A current resume.
2. A cover letter that specifically tells us how your background and experience align with the requirements, qualifications, and responsibilities of the position.
We may request references at a later time.
Please apply by August 11, 2024, for consideration.
Note: Application materials will not be accepted via email. For consideration, please apply through CU Boulder Jobs.
In compliance with the Colorado Job Application Fairness Act, in any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.


To apply, visit https://jobs.colorado.edu/jobs/JobDetail/Scholarship-Recipient-Support-Specialist/58209







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