Job Details

Case Resolution Officer
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Position Number: 5406801
Location: Santa Barbara, CA
Position Type: Multicultural Affairs and Affirmative Action

Case Resolution Officer

University of California Santa Barbara

Job Posting Details

Payroll Title: Ethics and Compliance Professional 3

Job Code: 6232

Job Open Date: 03/13/24

Application Review Begins: 3/28/24; open until filled

Department Code-Name: SHGO - Title IX and Sexual Harassment Policy Compliance

Percentage of Time: 100%

Collective Bargaining Unit (CBU): 99 (Non-Represented)

Grade Type/Grade: PSS / 23

FLSA Exemption Status: Exempt

Work Location: Phelps Hall, Room 3211

Budgeted/Hiring Salary Range: $85,400 - $92,000/yr.

Full Salary Range: Salary offers are determined based on final candidate qualifications and experience; the budget for the position; and the application of fair, equitable, and consistent pay practices at the University. The full salary range for the position is $85,400 to $156,800/yr. The budgeted salary the University reasonably expects to pay is $85,400 to $92,000/yr.

Days/Hours: M-F; hours flexible; open to fully remote and hybrid schedule

Benefits Eligibility: Full Benefits

Special Instructions

For full consideration, please include a resume and a cover letter as part of your application.

Department Marketing Statement

Located on the shores of the Pacific Ocean, UC Santa Barbara offers a dynamic environment where academic excellence and social engagement unite to spark creativity and discovery. The mission of the Title IX and Sexual Harassment Policy Compliance Office (Title IX Office) is to ensure all UCSB community members fulfill the campus' commitment to create and maintain a work and academic environment free of sex discrimination, sexual harassment and sexual violence. This work presents ample opportunities to implement and enhance the campus principles of equal opportunity, engage in innovative solutions, and contribute their efforts in the response and prevention of sexual violence, sexual harassment, and sex discrimination.

Benefits of Belonging

Working at UC means being part of this vibrant institution that shines a light on what is possible. People make UC great, and UC recognizes your contributions by making this a great place to work. Excellent retirement and health are just one of the rewards. Learn more about the benefits of working at UC

Brief Summary of Job Duties

Using independent judgment and maintaining an experienced level of professionalism knowledge and confidentiality, the Case Resolution Officer implements and maintains the University's policies and procedures that pertain to the Title IX office by independently evaluating and simultaneously responding appropriately to multifaceted claims, which entail considerable risk in the event of audit and/or litigation, and the immediate needs of complainant(s), witness(es), reporting party or parties and respondent(s) for supplemental assistance with regard to interim protections and accommodations, if appropriate, and personal and/or emotional support resources.

Required Qualifications

Bachelor's degree in a related field or equivalent experience and/or training.
Experience interacting with constituents that are diverse in characteristics such as age, education level, race, gender identity & expression, ability, & socioeconomic backgrounds, in a culturally-competent manner.
Two years of related experience, or equivalent experience and training.
Advanced knowledge of professional compliance and investigation standards.
Demonstrated experience conducting investigations within complex organizations,
including the ability to demonstrate political astuteness while conducting investigations.
Demonstrated knowledge and ability to interpret federal and state equal opportunity and non-discrimination laws, regulations and policies.
Ability to extract, verify, compile and develop recommendations related to ethics and compliance programs, issues, policies and procedures.
In-depth abilities in collaboration, facilitation, mentorship, and strategic and creative thinking.
Excellent interpersonal and problem-solving skills to work independently with all levels of University personnel, including management and faculty.
Ability to present complex issues in a clear and concise manner, both in writing and verbally for presentation or review by management.

Preferred Qualifications

Title IX investigation certification.
Training in trauma-focused approach to investigations.
Knowledge of higher education processes, protocols and procedures or experience with a similarly complex organization.

Special Conditions of Employment

Mandated reporting requirements of Child Abuse.
Mandated reporting requirements of Dependent Adult Abuse.
UCSB Campus Security Authority under Clery Act.
Satisfactory conviction history background check
UCSB is a Tobacco-Free environment

Job Functions/Percentage of Time/Duties

Complaint Resolution Process 90%