Job Details

Resource Specialist I: Skills Development (Spanish Bilingual)

Position Number: 6152510
Location: Oregon City, OR
Position Type: Adult and Continuing Education Programs

Resource Specialist I: Skills Development (Spanish Bilingual)

Salary: $46,425.60 - $50,564.80 Annually
Location: Oregon City, OR
Job Type: Full-Time, Union
Division: Academic Foundations and Connections
Job Number: 2425-00207
Closing: 4/24/2025 11:59 PM Pacific

Description

Clackamas Community College (CCC) seeks to hire a

Resource Specialist I: Skills Development (Spanish Bilingual)
position. This is a full-time, classified, non-exempt, and benefits-eligible position. We are interested in finding the best candidate for the job, and candidates that may be from a less traditional background. We welcome applicants who bring a diversity of identity, culture, experience, perspective, and thought.

CCC is committed to continuous improvement and innovation in support of student-centered teaching and learning. We are committed to understanding and dismantling systems of oppression and to co-creating a more equitable educational system that in turn fosters a more equitable society. We strive to be a student-ready institution that supports and partners with students to promote discovery and growth. We work to mobilize community-wide awareness and action related to the college strategic priorities and seeks to build relationships in support of community well-being.

At CCC, individuals are celebrated for their experience and expertise, validated for their unique perspectives, and engaged in ways that reflect their needs and interests. To learn more about CCC visit Leadership, Vision and Initiatives.

OVERVIEW

The Resource Specialist I provides comprehensive support within the established policies and procedures under routine supervision. This role requires knowledge and independent problem-solving, but with a narrow scope than the Resource Specialist II, who handles more complex tasks and operates with greater autonomy.

PURPOSE OF POSITION

Provide enrollment and advising services to individuals seeking placement options within the GED, Spanish GED, and Adult Basic Education (ABE) programs.
Greet visitors and serve as an information resource.
Facilitate all aspects of intake, orientation, registration, and testing. Administer skills assessments, enter student data, and accurately track information on spreadsheets for department use and for grant compliance purposes.
Provide students with referrals for internal and/or external resources as needed to aid in retention, completion and transition-to-college goals.
Provide administrative support functions in support of the Skills development Department.
Serve as an information resource and teaching assistant specialist for Department programs.
Manage computer lab operations, assist students with coursework and curricular questions; and provide tutoring, computer assistance and referrals to internal and/or external resources as needed.

ESSENTIAL JOB FUNCTIONS

1. Resource Support (30%)

Provide information about college resources such as Tutoring, Registration, Business Office, Financial Aid, Basic Needs, STEP, C-Tec Youth Services, and Disability Resource Center
Organize and maintain student files and records as dictated by office procedures and developed in consultation with the Director of Adult Education.
Spanish translation support to Spanish GED students.
Help students navigate class locations, college systems, technology platforms, and various instructional support services.
Schedule and administer placement tests: CASAS Goals Testing, GED testing.
Manage all aspects of student intake, orientation, registration, testing, and onboarding.
Ensure students take appropriate classes based on their test scores and advise them accordingly.
Help students access GED Ready practice test vouchers and official GED test vouchers.
Collaborate with Grad Services on student records and transcripts. Collect mandated student releases or referrals, IEP's if needed, and any other relevant documentation. Monitor, maintain, and respond to all contact between high school/district personnel, CCC personnel, and parents regarding students (as applicable).
Process paper registration forms from outreach sites such as the Clackamas County Jail and the Transition Center. Produce enrollment data and promote consistency for enrollment practices across locations

2. Customer Service (25%)

Answer telephone calls and emails, schedule appointments with students, and respond to drop-in visitors.
Assist students with navigating college processes such as registration, adding/dropping classes, paying their bill, accessing college forms. Guide students to other campus departments as needed.
Schedule testing appointments with students and communicate with the Testing Center regularly.
Contact other departments, partner agencies, and the onsite Benefits Navigator to make referrals based on students' needs.
Follow up with students who have stopped attending to encourage re-enrollment; reach out to students who have a tuition balance and facilitate waivers as needed.

Support students' transition from GED to college classes by assisting them in accessing the Career Center, Advising, WorkSource, etc. so that students may persist in their education.

3. Clerical Support (25%)

Perform clerical office tasks, such as copying and scanning documents, filing, etc.
Keep accurate student records, enter data, and maintain spreadsheets, both for department purposes and to ensure compliance deliverables are tracked.
Assist instructors with various requests.
Utilize departmental systems such as fee waivers, online-class intake questionnaires, and Title II attendance roll sheets.
Maintain class/program waitlists and communicate to prospective students about their waitlist status as necessary.

4. Data Entry (20%)

Track student demographic information and other intake information on GED spreadsheets.
Register students and create records in Colleague.
Add/ drop students' classes as needed.
Enter students' test score results each term.
Administer student evaluations.

GENERAL JOB FUNCTIONS

Establish and maintain effective working relationships with students, staff, other agencies, and the general public.
Perform other duties as assigned within the scope of the classification.
Participate in college committees when requested.
Maintain proficiency by attending training and meetings, reading materials, and meeting with others in areas of responsibility, which may require travel.
Maintain work areas in a clean and orderly manner.
Maintain student confidentiality, data integrity, and comply with all related college, state, and federal standards, including the Family Educational Rights and Privacy Act (FERPA).

Qualifications

REQUIRED QUALIFICATIONS

Associate's degree in a related field AND at least 1-year of directly related work experience OR Any equivalent combination of education and experience which provide the knowledge, skills, and abilities required to perform the duties as described.
Bilingual in Spanish and English.

PREFERRED QUALIFICATIONS

Demonstrated knowledge of academic programs and procedures; high school graduation requirements and GED testing policies/procedures; education options for at-risk youth and adults
Demonstrated experience with software applications including word processing, spreadsheet, database, email and web-based tools.
Basic knowledge of Individual Education Plans, FERPA requirements, state and federal government requirements, and procedures for children attending school.

Additional Information

Application Instructions

When applying for this position, you will be required to complete the NeoGov application, including work history relevant to the position and attach the following electronic documents:

Resume
Cover Letter explaining your interest in the position and describing how you meet the minimum qualifications and requirements of the position.
If applicable: Veteran's Preference documentation

Any applications which do not have the required documents attached will be considered incomplete. Incomplete applications will not be considered. CCC makes employment decisions based solely on the candidate's demonstrated competencies as related to successful performance in the position.

Veterans' Preference

Under Oregon Law, qualified veterans may be eligible for veterans' preference when applying for positions with CCC. Preference will only be given if the applicant meets the minimum qualifications and any special qualifications for the position and electronically attaches the required documentation at the time of application.

Documents Required

MEMBER COPY 4 of the Certificate of Release or Discharge from Active Duty (DD Form 214 or 215) - OR - Letter from the US Dept. of Veterans Affairs indicating a non-service-connected pension.
Disabled Veterans must also submit a copy of their Veterans' disability preference letter from the Department of Veterans Affairs.

For information regarding Veteran's Preference qualifications, visit the following website: https://www.oregon.gov/boli/workers/Pages/veterans-preference.aspx

Terms of Employment

This position will be eligible to work remotely up to (2) days per week in accordance with the CCC policy.
All positions at CCC are required to be available for work onsite as requested by the college and requires a flexible work schedule to meet program needs, which may include evenings and/or weekends.
CCC employees must reside within 50 miles of Oregon City, Harmony or Wilsonville campus as a condition of employment.
Proof of eligibility to work in the United States must be provided if selected for hire.
CCC does not support employment permits or visas.
Providing false information will result in rejection of an application, employment offer or dismissal.

Equal Employment Opportunity

CCC is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other protected class.

To apply, visit: https://www.schooljobs.com/careers/clackamascc/jobs/4900787/resource-specialist-i-skills-development-spanish-bilingual