Job Details

Associate Director, El Centro

University Corporation at Monterey Bay


Salary: $75,000.00 - $82,000.00 Annually

Job Number: 2024-00037

Location: CSUMB Main Campus- Seaside, CA

Department: Education and Leadership

Description


El Centro Student Success Associate DirectorOtter Cross Cultural CenterDivision of Enrollment Management and Student Affairs
Priority Screening Deadline: February 13, 2025, all positions are open until filled
The University Corporation at Monterey Bay ("Corporation"): The Corporation is constantly looking for motivated employees with great organization and teamwork skills to join our team. The Corporation is a non-profit institution that is related and affiliated with the California State University, Monterey Bay. The University Corporation at Monterey Bay is a nonprofit 501(c)(3) public benefits corporation that is a recognized auxiliary organization of California State University and was established in July 1994. The University Corporation's mission is to further the educational purposes of the University. The University Corporation at Monterey Bay is an equal opportunity employer and is committed to building a pluralistic university by hiring personnel with competencies and experience related to the regional and State Population. The University Corporation at Monterey is committed to a standard of excellence in the services it provides and in the quality of work expected of its employees.
The University: California State University, Monterey Bay is a mid-sized university in California's Central Coast that grants undergraduate and graduate degrees. Powered by an inspiring Founding Vision Statement, CSUMB is part of the nation's largest four-year public university system, California State University, which educates nearly 460,000 students every year. With a vibrant, diverse student body of over 7,000 students, CSU Monterey Bay is both a Minority Serving Institution and a Hispanic Serving Institution. Our staff and faculty transform students' lives with a focus on student success and engagement through experiential learning, service learning, and a strong emphasis on multicultural and global perspectives. CSUMB's sustainability goal is to be carbon neutral by 2030.
The Community: Monterey, with its moderate Mediterranean climate, is a diverse community on the picturesque central coast of California and rich in agriculture. Miles of beautiful beaches, spectacular mountain ranges, groves of redwoods, low-rolling foothills, and scenic valleys are characteristics that contribute to the quality of life enjoyed by over 432,000 residents and millions of visitors. Boasting such world-renowned attractions as the spectacular Big Sur Coast, Laguna Seca Raceway, 17-Mile Drive, Monterey Bay Aquarium, Cannery Row, the Steinbeck Center, the Monterey Jazz and Blues Festivals and Pebble Beach - possibly the world's most famous golf course, it's easy to see why so many choose to live here and an estimated four million visitors a year make the County of Monterey their destination of choice.

DEPARTMENT/PROGRAM SUMMARY

Project CENTRO: Centering Estudiantes, Nepantla, Tradiciones, Research, and Orgullo, is a USDOE Title V HSI grant at CSUMB. Project CENTRO, guided by Project Director Dr. Suzanne Garcia-Mateus, aims to further develop El Centro for students, significantly focused on Latine student success work by providing culturally relevant support services and promoting an inclusive campus environment. The project will focus on three main strategies: Connection & Belonging (fostering authentic connections between students, faculty, and staff, and drive intentional student success support programs, including the Undocu-success Center, will be achieved through mentorship, coaching, and holistic engagement); Professional & Institutional Learning (aiming to cultivate a supportive learning environment that values both academic and affective outcomes); and Capacity & Infrastructure (a focus on strengthening CSUMB's ability to serve a diverse group of students, especially Latine students (e.g. including those from an undocumented/mixed-status backgrounds) through the establishment of inclusive and physically relevant space for El Centro, and the mining, sharing and analyses of HSI related data for increased student success outcomes. El Centro intends to improve student retention, particularly for Latine students, reduce drop, fail, and withdraw (DFW) rates, increase four-year degree completion, and enhance students' sense of belonging. The program outcomes will be assessed through data analysis of enrollment, retention, degree completion, sense of belonging, and Pell utilization.

The position also supports the Undocu-Success Center, which supports students, especially undocumented students, students from mixed-status families, and other immigrant students by providing helpful information complemented with guidance and support from staff and the student ambassadors. The Undocu-Success Center partners with other programs on campus, and community organizations to create events that welcome students into our campus, in order to increase retention rates, aid undocumented students in understanding local, state, and national laws & policies affecting them, and to create a greater understanding of the undocumented narrative on and off campus. The Undocu-Success Center provides K-12 partners with information on how to better support their students impacted by undocumented policies, as well as academic and career options available to them, host UndocuAlly training and facilitate workshops, develop English and Spanish promotional materials, and continually update the Undocu-Success website.

POSITION SUMMARY

Under the leadership of and reporting to the Director of the Otter Cross Cultural Center (OC3), under the general guidance from the Associate Vice President for Student Affairs and Dean of Students, and the VP for Enrollment Management and Student Affairs, the Associate Director will provide guidance for El Centro Initiatives and activities on campus in order to increase student enrollment, retention, persistence, and graduation rates, especially for Latine students. The Associate Director will lead professional development activities and will support the PI with action research activities. The Associate Director will supervise project staff, and ensure objectives are met in coordination with the Director of OC3, AVP/Dean of Students, VP of Enrollment Management and Student Affairs, and the Project Director.

Working collaboratively and in cooperation with the Project Director of El Centro and the Director of OC3, the Associate Director will foster an inclusive, dynamic resource environment for diverse student populations. This position provides strategic guidance, comprehensive training, and robust support to enable students and their supporters to access information about CSUMB programs, undocumented guidelines and policies, the healthy exchange of ideas, the development of self-advocacy skills, and to build a supportive community. This role is instrumental in delivering information and strategic direction to enhance the educational success, retention, and graduation rates of students, especially diverse students. As the lead for El Centro, the Associate Director is responsible for facilitating and managing the center which is dedicated to supporting student communities, especially the Latine, Afro-Latine, Chicane, and Hispanic community at the university. This role is pivotal in promoting student engagement, academic success, cultural pride, empowerment, and leadership opportunities within an inclusive and supportive environment.

With supervision from the Director of OC3, this position is responsible for guiding and overseeing the El Centro Program Coordinator, student staff, and interns in El Centro, Undocu-Success and/or students assigned from the Vice President of Enrollment Management and Student Affairs. The Associate Director will also work closely with the project's Research Analyst to request data and make measurable the affective/liberatory outcomes the Participatory Action Research teams will utilize as the basis of their work.

The role demands staying current on trends and best practices for supporting students from historically marginalized communities. This role is also tasked with identifying and pursuing funding opportunities and supporting fundraising initiatives. Lastly, with the guidance of the PI, this role will engage faculty and staff on providing professional development opportunities to make resources on campus culturally relevant to students.

Examples of Duties

ESSENTIAL DUTIES AND RESPONSIBILITIES include. but are not limited to. the following:

• Ensure institutional coordination and support for all strategies to be implemented
• Develop equity-based programming for all grant outcomes using the Seal of Excelencia's recommendations as appropriate
• Develop programming for students to assure academic, social, career and academic success strategies are assisting students toward graduation
• Create culturally relevant programs for students of color, low-income students, and first-generation students
• Establish policies and procedures for project oversight and meeting target schedule
• Assist in program evaluation and data collection efforts to measure outcomes and ensure continuous improvement and develop and disseminate communications related to El Centro and UndocuSuccess students
• Participation in all regular meetings with Project Director/other CSUMB personnel as needed
• Present at campus meetings as needed creating meeting minutes to ensure accountability for both the position as well as institutional change
• Prepare oral and written reports, when needed, on issues and concerns of students, especially Latine students
• Develop surveys and other instruments to measure student outcomes and other aspects of program effectiveness
• Collaborate/encourage all student services managers and practitioners to participate fully in project activities, particularly inquiry and evaluation related to cross-functional cooperation

• Launch campus-embedded outreach and promotion of El Centro services
• Serve as a point of contact for resources and relationships with other campus offices
• Hire, supervise, and onboard professional and student staff, and interns through HR processes
• In collaboration with the PI, develop equity-based programming for all grant outcomes
• Update community communication plan and schedule
• Hold alumni/ae forums to update on progress and solicit mentors
• In collaboration with the PI, select faculty, staff, and admin to participate in ESCALA institute
• Work with Enrollment Management to design, plan and implement prospective students, especially Latine and/or undocumented students and family informational sessions
• Support OC3 with recognition ceremonies for degree completers
• Work closely with the Office of Financial Aid and the Director of Care and Basic Needs to facilitate relief for challenges that impact student progress
• Under the guidance of Enrollment Management directors, schedule and coordinate enrollment and registration events for new and at-risk students
• Under the guidance of the Director of New Student Programs and Enrollment Management, facilitate and schedule programming and orientation for new incoming students, especially undocumented and/or Latine students
• Design, produce and implement El Centro and/or undocumented workshops and informational sessions, and distribute activity schedules for current and prospective students and families
• Update and manage resources on the website and social media accounts
• Maintain up to date information on resources and services for students
• Implement activities that would support the academic, personal, and professional growth of students, particularly Latine and immigrants on campus.
• Work in collaboration with the Director of the Otter Cross Cultural Center and PI of El Centro in the following ways:
  • Participation in all regular meetings with CSUMB Grant Management personnel
  • Participate in the establishment of the HSI/MSI Initiatives Committee
  • Hold launch event for Participatory Action Research (PAR) and place experiential learning students on PAT teams

OTHER FUNCTIONS

1. Performs other duties as assigned.
2. Attend workshops and conference to maintain program and professional development
3. Promote and maintain an atmosphere of excellent internal and external customer service.

PHYSICAL WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; to verbally communicate to exchange information.

WORK LOCATION

• On-Site Position
• Work Location: 100 Campus Center, Seaside, CA; El Centro, Building 12, Room 125

KNOWLEDGE, SKILLS, AND ABILITIES

• Advanced project management skills, including the ability to plan, execute, and evaluate programs, manage multiple priorities, and meet deadlines
• Guide and support student's development of self-advocacy and institutional navigation skills of on and off campus resources
• Ability to analyze data effectively to inform program development, assess outcomes, and support continuous improvement efforts
• Ability to anticipate problems and address them proactively; develop and maintain accurate budgetary reports.
• Ability to enthusiastically facilitate retention initiatives that support student development and success
• Proven ability to collaborate across departments, divisions, and with external stakeholders
• Excellent verbal and written communication skills, including the ability to convey complex information clearly and persuasively to diverse audiences
• Proven leadership abilities with experience in supervising staff and leading teams
• Strong collaborative skills, with the ability to work effectively with a wide range of stakeholders
• Strong problem-solving abilities, with a strategic mindset and the ability to navigate complex situations and make sound decisions
• Demonstrated cultural competence with the ability to work effectively with diverse populations and foster an inclusive environment
• Proficiency in using relevant software applications, including project management tools, data analysis software, and standard office software

Qualifications

MINIMUM QUALIFICATIONS
Education and Experience:

• Masters degree in Education or in a field related to serving students of color (including but not limited to Social Work, Ethnic Studies, Non-Profit Management, Organizational Psychology)

AND

• 2-5 years of experience in project management

DESIRABLE QUALIFICATIONS

• Demonstrated understanding of and commitment to the CSUMB El Centro Vision Statement and the core values of mutual respect, collaboration and service orientation, multiculturalism and diversity, community service and institutional excellence.
• Experience working with students and families from a Latine background
• Bilingual (Spanish)
• In-depth understanding of student development/student affairs models, retention theories, and best practices in academic support, with proven ability to apply these in a diverse public college setting. Evidence of a collaborative work ethic
• Experience in community organizing or building community connections
• Experience with grant writing
• Evidence of a collaborative work ethic

Special Conditions of Employment

SPECIAL CONDITIONS OF EMPLOYMENT

The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the University Corporation. The University Corporation at Monterey Bay will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if the University Corporation at Monterey Bay is concerned about the conviction that is directly related to the job, you will be given the fair chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the Civil Rights Department Fair Chance Act webpage.
This position will have a duty to report to the Campus Title IX Officer information pertaining to victims of sex discrimination, sexual harassment, sexual misconduct, dating/domestic violence, and stalking as required by CSU Executive Order 1095.
The University Corporation at Monterey Bay is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status. This position is required to maintain confidentiality as outlined in the Department of Education's Family Educational Rights and Privacy Act (FERPA) and California's Educational Code Chapter 13 regarding sensitive student issues. Our Equal Opportunity Policy Statement is available here.

Please note: University Corporation employment is separate and distinct from CSU Monterey Bay or State of California employment. University Corporation employees are not employees of either CSUMB or of the state of California.

All employees must be eligible for employment in the U.S. The University Corporation is not a sponsoring agency for any positions.
University Corporation at Monterey Bay positions are "at-will" employment.
CSUMB is a smoke and tobacco-free campus.
The campus leadership has committed the resources needed to achieve an engaged, safe, and in-person experience. The health and safety of our community remain our highest priority, and we are confident that existing public health measures provide for a safe environment capable of delivering a complete college experience on the CSUMB campus. Being an Otter means caring for each other and doing your part to protect your community.
In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State University, Monterey Bay Annual Security and Fire Safety Report is available at https://csumb.edu/clery.
Sensitive Positions - This position has been designated as a sensitive position with:

• authority to commit financial resources of the university through contracts greater than $10,000 access to, or control over, cash, checks, credit cards, and/or credit card account information responsibility or access/possession of building master or sub-master keys for building access; access to controlled or hazardous substances
• access to and responsibility for detailed personally identifiable Level 1 confidential information about students, faculty, staff or alumni that is protected, personal or sensitive as defined in the CSU Information Security Data Classification Standards
• control over campus business processes, either through functional roles or system security access

FERPA:

• This position is required to comply with confidentiality requirements outlined in the Department of Education's Family Educational Rights and Privacy and California's Educational Code Chapter 13 regarding sensitive student issues.

Clery Act:

• This position is designated as a Campus Security Authority (CSA). The position is required to participate in training at the direction of the Clery Director and must also promptly report allegations of reportable crimes according to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, its accompanying regulations; the California State Education Code, Chapter 15.5, of the Donahoe Higher Education Act, Section 67380; and the California State University system-wide policy, Code EO 1107. CSAs are employees whose job duties fall into one of the following categories:
• Work in a campus police or security department
• Are responsible for campus security
• Are designated as the contact for reporting criminal offenses
• Have significant responsibility for student and campus activities

Special License or Certifications and Conditions:

• Must possess and maintain a valid license to drive in the State of California, pass the Defensive Training Class, and be insurable under the University's liability coverage.
• May require occasional evenings and/or weekend work.

Questions can be sent to: hr_corporation@csumb.edu.

SALARY AND BENEFITS
The University Corporation is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students, and the customers we serve. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department's fiscal resources. Our salary schedule is available here.

The hiring range for this position is $75,000 - $82,000. Classification: Grade 7, Management. This is an exempt position and as such is not eligible for the overtime provisions of the Fair Labor Standards Act. The Corporation offers a rich benefits package that constitutes a major portion of total compensation. Benefits include medical, dental, vision, and life insurance benefits, contributory retirement plan, TSA (403b), and other benefits. Please review our benefits guide for details about sick time, vacation, and holidays.

The Corporation also offers access to CSUMB's Faculty & Staff Meal Plans, which offers convenience, value, flexibility, to our all-you-can-to-eat dining commons, showcasing eight brand new dining concepts for an affordable price.

The University Corporation at Monterey Bay also provides access to affordable campus housing: https://csumb.edu/corporation/employee-housing

Although CSUMB is located in a high-cost housing area, Schoonover Park rental homes are affordably priced. Monthly rent rates include cable television, garbage service, and sewer. Convenient floorplans, attractive interior appointments, and numerous community amenities make Schoonover Park Rental Homes an exceptional value. Schoonover Park is near the main campus, yet a tranquil world away. The community lies nestled in the secluded beauty of rolling coastal hills three miles east of campus. Living in one of the most desirable areas of California, you will enjoy the natural splendor and cultural abundance of the Monterey Peninsula. Quality of life begins with your home in Schoonover Park and extends through every aspect of your California coastal lifestyle. https://www.schoonoverparkapartments.com

How to apply:

All prospective applicants must apply online. You must complete the entire application for submission. We only accept applications for the open positions listed. Please do not fax or mail in a printed version of the electronic applications or a resume in lieu of an application. If you are having difficulty applying or need assistance, please call (831) 582-3389. All positions are open until filled. The completed online application and resume must be submitted by 5:00 pm PST on the priority screening date. Applications received after this date will be reviewed at the discretion of the Corporation.

AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER: The Corporation is an Equal Opportunity-Affirmative Action employer seeking to recruit and support a broadly diverse community of faculty and staff. We value and celebrate diversity in all its forms and strive to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion. We consider qualified applicants for employment for their anticipated contributions and without regard to race, color, religion, national origin, age, gender, gender identity or expression, sexual orientation, genetic information, medical condition, pregnancy, marital status, veteran status, or disability.



To apply, please visit https://www.schooljobs.com/careers/csumb/jobs/4670686/associate-director-el-centro




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