Job Details

Section Coordinator - Vendor Services
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Position Number: 5934083
Location: Lubbock, TX
Position Type: Business and Financial Management

Section Coordinator - Vendor Services
Lubbock
39559BR
Procurement Services

Position Description
Coordinates a section in a department that has institutional oversight responsibilities. Responsibilities involve the coordination and supervision of the various functions and aspects of a specific program or departmental project as well as the monitoring of program staff and operational procedures. Work is performed under general supervision with evaluation based on results obtained. May supervise program staff, volunteers and/or students.

Major/Essential Functions
1. Lead Vendor Onboarding with Precision and IntegrityManage the onboarding process for potential TTU vendors, ensuring their forms are accurate, complete, and fraud-free. Conduct thorough background verifications, including banking and remittance checks, contact information validation, and compliance reviews, all in alignment with the Vendor Services Handbook.2. Streamline Vendor Integration Across Business SystemsCollaborate in setting up new vendors within key business platforms (Banner, TechBuy, USAS) while maintaining meticulous attention to detail. Ensure compliance with stringent State, Federal, and TTU guidelines throughout the implementation process.3. Deliver Outstanding Customer ServiceBe a trusted partner during every customer interaction-written, verbal, or in-person. Work closely with internal and external business units to promptly resolve inquiries and maintain a high standard of professionalism.4. Educate and Empower Vendors and Campus PartnersKeep stakeholders informed about compliance, regulatory, or procedural updates. Offer guidance on critical changes, such as banking, payment, or address updates, ensuring smooth transitions and adherence to policies.5. Respond to Requests with Empathy and EfficiencyAddress customer and colleague inquiries within two business days, balancing TTU Operating Policies with customer needs. Serve as a decision-maker who champions both policy integrity and client satisfaction.6. Innovate for a Better Customer ExperienceContinuously seek opportunities to enhance processes and improve customer satisfaction. Be a proactive voice for change that positively impacts vendor and campus interactions.7. Advocate for Cost-Efficient Payment SolutionsActively recruit vendors to adopt automated payment methods, reducing operational costs and increasing efficiency.8. Promote Inclusion Through Vendor RecruitmentSupport efforts to recruit vendors from special classifications, such as HUB (Historically Underutilized Businesses) and SBA (Small Business Administration). Help TTU increase engagement with small and disadvantaged businesses to drive meaningful change.

Required Qualifications
Bachelors degree plus two (2) years related experience; OR a combination of education and/or related experience to equal six (6) years.

Preferred Qualifications
State and/or Federal procurement certifications in purchasing, accounts payable, contracting, or other procurement functions.

Minimum Hire Rate
18.48

To apply, visit workattexastech.com

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, genetic information or status as a protected veteran.