Job Details

Training Operations Supervisor
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Position Number: 5893873
Location: San Diego, CA
Position Type: Business - Human Resources

Training Operations Supervisor

Req No: 2024-18091
Category: Administrative/Clerical
Type: Full-Time Contract
Salary: $25.00-$28.00/hour
Close Date:

Overview
The starting salary range for this position is $25.00-$28.00/hr depending upon qualifications and is non-negotiable.

This position is open until filled with an initial application review to take place on November 4, 2024.
WHO WE ARE

Academy for Professional Excellence, a project of San Diego State University School of Social Work, was established in 1996 with the goal of revolutionizing the way people work to ensure the world is a healthier place. Our services integrate culturally responsive and recovery-oriented practices into our daily work to promote healing and healthy relationships. Providing around 70,000 learning experiences to health and human service professionals annually, the Academy creates experiences with the mission to provide exceptional learning and development experiences for the transformation of individuals, organizations, and communities. The Academy continues to grow with new programs and provide a variety of workforce development solutions in Southern California and beyond.

When you join the Academy team you can expect to contribute to an inclusive and innovative environment where the sharing of ideas, perspectives, and experiences is welcomed and encouraged. In applying for a position at the Academy, we invite you to consider our Core Values and our commitment to Diversity, Equity, and Inclusion.

The Academy is committed to the recruitment of individuals who represent the full diversity of our community. We recognize that experience and skills related to the position may have been acquired via life experiences, work, and/or education and training. We are interested in learning more about your unique experiences and how they might contribute to our mission. We invest in people to create an innovative work environment that promotes well-being and a culture that builds on and fosters the strengths of its staff and their intersectional identities.
WHAT OUR TEAM DOES WITHIN THE ACADEMY

Adult Protective Services Workforce Innovations (APSWI) is a workforce development and training program serving Adult Protective Services (APS) programs throughout six counties: Los Angeles, Riverside, Orange, San Bernardino, San Diego and Imperial. In partnership with subject matter experts (SMEs), state and national organizations, we develop and deliver learning experiences to revolutionize APS programs to empower professionals and those they serve to live safely, peacefully, and in a world that is free from abuse and neglect. The content, design, and delivery of our services are intended to provide participants with the knowledge, skills, and values of the best in adult protective services practice and research with the ultimate goal that older adults and adults with disabilities receive high quality, effective interventions and services provided from those who they are served by.

Responsibilities
YOUR ROLE IN REVOLUTIONIZING THE WAY PEOPLE WORK

The Training Operations Supervisor is responsible for planning and coordinating training logistics for the APSWI Program. This position works closely with the APSWI Training Operations Manager, Program Assistant, and Training Operations Assistants to coordinate, plan, and schedule all training needs for APS professionals in Imperial, Los Angeles, Orange, Riverside, San Bernardino, and San Diego Counties. This position supervises up to two direct reports.
THE WORK YOU WILL DO
You will be responsible for:

Working in collaboration with the Training Operations Manager to coordinate in-person and virtual trainings in alignment with contract deliverables
Developing and overseeing the Training Operations Team Workplans, ensuring the day to day tasks of the team are achieved
Providing off-site and onsite training support, coverage, and oversight for both virtual and in-person trainings throughout the Southern California region as needed
Managing all contracts with trainers and subject matter experts
Providing service provider welcome/onboarding to support trainers and curriculum developers and set program expectations
Recruiting, hiring, training, evaluating, retaining and supervising program staff, including Training Operations Assistants
Reviewing and maintaining Continuing Education (CE) credits for each APSWI training

HOW WE ACCOMPLISH OUR WORK

This is a 40-hour-a-week, full-time position, working M-F from 8:00 to 4:30 p.m., based on contract funding subject to annual renewal and requires you to live in California. The position is subject to intermittent overnight travel and work shifts outside normal business hours, including weekends and evenings. This position is based in California and is a hybrid position working some days (1-2 days/week when needed) onsite at the Academy's Alvarado Office and/or training sites throughout Southern California, and some days remote.

Note: some duties may include working with and/or exposure to sensitive/traumatic topics or material dealing with child abuse, abuse of older adults and adults with disabilities, and/or issues and scenarios related to mental health, substance use, or racism.

The Academy is a project of the San Diego State University Research Foundation, which is grant-funded and serves as an auxiliary to the University. The Academy is based near, but not on campus, and does not have direct responsibilities for working with or teaching college students.

The Academy is currently working to update employee classifications. This position may be subject to a future classification change, however, this does not change the role, responsibilities, or compensation of the position.
THE SKILLS NEEDED

You will thrive in the position if you:

Are skilled in effectively managing multiple projects and priorities
Are able to effectively handle interpersonal interactions at all levels of the organization, including leading training opening/closing and meetings with trainers and stakeholders
Enjoy and are able to interact effectively with co-workers, stakeholders, training/workshop attendees and other external customers
Are able to display organization, to set and to meet due dates
Enjoy supervising and supporting staff to ensure they have the information and skills needed to thrive in their role

Qualifications
Minimum Qualifications (MQs)

Required Education

High school diploma or equivalent

Required Experience

Six (6) years of progressively responsible experience in an office or administrative environment

ADDITIONAL EXPERIENCE THAT WOULD BE NICE IF YOU HAVE

Five (5) years of experience working with trainers and curricula oversight preferably in Adult Protective Services
Five (5) years experience planning, scheduling, and coordinating logistics for classroom trainings
Experience working in health services, human services or social services for a public agency (example: state or county health and/or human services agency)
Fluency in using Microsoft Office packages and Google Suite
Progressively responsible experience in managing projects

TIPS FOR MAKING IT THROUGH OUR HIRING PROCESS

You must apply through the SDSURF Career Page.
Read the job application For more info, see the full Job Description.
Make sure your application is complete, including a resume and cover letter describing your fit to the position.

SDSURF Additional Information (included on all recruitments)

The starting salary range for this position is $25.00-$28.00/hr depending upon qualifications and is non-negotiable.
This position is open until filled
To receive full consideration, a cover letter describing your fit to the position and resume must be included with your application.
Candidate must reside in California and live in a commutable distance from SDSU at time of hire
A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with SDSU Research Foundation.
San Diego State University Research Foundation is an EEO/AA/Disability/Vets
Applicants must currently be authorized to work in the United States on a full-time Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act.

To apply, visit https://careers-sdsurf.icims.com/jobs/18091/training-operations-supervisor/job?in_iframe=1