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 Job Description
Parking Control Officer
Santa Clara, CA
Posted Mar 18, 2014 by Santa Clara University
Category: Campus Safety and Police


Parking Control Officer
Campus Safety Services
Part-Time 18 Hours Per Week | $15.03/hr - $17.16/hr

Santa Clara University is a comprehensive Jesuit, Catholic university located in California's Silicon Valley, offering its 8,800 students rigorous undergraduate curricula in arts and sciences, business, and engineering, plus master's, Ph.D., and law degrees.

Distinguished by the highest retention rate and ranked second among all master's universities in the West by U.S. News and World Report, Santa Clara University is California's oldest operating institution of higher-education. The University is focused on creating an academic community that educates citizens and leaders who will build a more just, humane, and sustainable world.

Under supervision of the Transportation Services Manager, enforces Santa Clara Universities parking rules and regulations; interacts with the public in regard to enforcement issues and general information matters, and performs related duties as assigned.

Distinguishing Characteristics Parking Control Officer are responsible for routine parking enforcement functions, such as issuing standard citations and patrolling lots and structures. An incumbent is expected to become increasingly knowledgeable of procedures and practices pertaining to the campus and parking enforcement and to carry out assignments with increasing autonomy and accountability.

I. Essential Duties and Responsibilities
A. The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the class.
B. Enforces parking rules and regulations; patrols lots on foot, bicycle or  in vehicle; identifies parking control illegalities and determines, writes and/or issues citations or warnings in accordance with the Universities rules and regulations and the Memorandum of Understanding with the City of Santa Clara Police Department. May assist and coordinate with Campus Safety Services, the fire department or other law enforcement or public safety agencies as  necessary.
C. Interacts intensively with University faculty, staff, student and the public on an ongoing basis; receives, listens to and skillfully handles parking inquiries and complaints; educates the public regarding parking permit requirements and citations; responds to questions and concerns or refers complaints and requests to supervisor or other departments as warranted.
D. Requests supervisor's assistance, guidance and/or intervention as  needed and provides clear, concise documentation and explanation; as necessary.
E. Inspects parking enforcement equipment and vehicles, notifies supervisor of malfunction or disrepair that require service, identifies curb repainting and signage needs and recommends resolution to supervisor; cleans vehicles.

II. Qualifications
A. High School Diploma or Equivalent.
B. Knowledge of Santa Clara University parking rules and regulations, terminology and techniques to operate two-way radios desired.
C. Ability to interpret, apply, explain and enforce parking rules and regulations; exercise sound judgment within established guidelines and supervisory direction; analyze situations and determine appropriate course of action; prepare clear and concise correspondence; establish and maintain effective working relationships with staff, public and other governmental agencies; communicate effectively both orally and in writing; prepare and maintain clear, concise and accurate documentation.
D. Training and Experience
1. A valid California Class C driver's license.
2. Ability to obtain PC-832 P.O.S.T. certification.
3. Applicants are required to undergo a criminal records and credit history background check prior to employment.

III. Physical Demands
The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
A. Physical Demands
1. While performing the duties of this job, the employee is frequently required to sit and stand; walk or ride a bicycle long distances; drive a vehicle; talk and hear, both in person and by radio; use hands to finger, handle, feel or operate equipment; engage in repetitive movements of hands and wrists; reach with hands and arms; stoop, bend, kneel and crouch and occasionally lift or move up to twenty-five pounds.
B. Mental Demands
1. While performing the duties of this class, the incumbent is regularly required to use written and oral communication skills; analyze and solve problems; use math; observe people and situations; read and interpret data, information and instruments; learn and apply new skills; work with constant  interruptions; and interact with the public, some of whom may be dissatisfied, quarrelsome and/or abusive.

IV. Work Environment
A. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
B. The employee frequently works in outdoor weather conditions in or near moving and/or heavy traffic. The incumbent is regularly exposed to fumes or airborne particles and loud or prolonged noise levels and occasionally works near moving mechanical parts.
Santa Clara University is an Equal Opportunity/Affirmative Action employer, committed to excellence through diversity and inclusion, and, in this spirit, particularly welcomes applications from women, persons of color, and members of historically underrepresented groups. The University will provide reasonable accommodations to individuals with a disability.

Santa Clara University annually collects information about campus crimes and other reportable incidents in accordance with the federal Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. To view the Santa Clara University report, please go to the Campus Safety Services website at http://www.scu.edu/cs/. To request a paper copy please call Campus Safety at (408) 554-4441. The report includes the type of crime, venue, and number of occurrences.

To apply, visit: http://www.scu.edu/hr/careers/staff.cfm?id=4056




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