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 Job Description
Learning Assistance Center Assistant II
Pasadena, CA
Posted Oct 25, 2013 by Pasadena City College
Category: Student Affairs and Services -


Pasadena City College

Natural Sciences

100% - 12 Months
Temporary Funded Position*

*This assignment is located in the eSTEM Center and is funded through September 30, 2016. Continued funding is not guaranteed.

FINAL DATE TO FILE DISTRICT APPLICATION – Wednesday, November 13, 2013 by 12:30 p.m.

Monthly Salary: $3349.61 - $4275.05 (Starting monthly salary $3349.61)
Work Schedule: Monday through Friday 8:00 a.m. – 4:30 p.m.

Under supervision of the director, provide learning support for college students by providing tutorial services, multimedia, computerized, and audiovisual software and applications, to distribute and control instructional materials and programs, and to do related work as required.

Receives general direction from a supervisor or other appropriately designated management classification. Will not act in the capacity of a supervisor but may be required to lead other staff.

1. Assists the director in overseeing the operations of the programs and services.
2. Serves as liaison between college faculty and students to ensure that learning support services are provided for all academic disciplines as needed.
3. Maintains a thorough knowledge of effective instructional support services and tutoring techniques.
4. Assists in the training of and acts as a lead to tutors and student workers.
5. Maintains working knowledge of multimedia software and computer resources used for instructional support.
6. Maintains a working knowledge of the college’s schedule of classes and college catalog.
7. Monitors student worker and tutor schedules within the allotted annual budget.
8. Prepares budget and statistical reports for the program.
9. Publicizes services to the campus community.
10. Provides orientations of services for classes and visiting groups.
11. Directs students to appropriate Student and Learning Services areas as needed, including LAC, DSP&S and Counseling Services.
12. Answers the telephone, provides general information, and redirects calls.
13. Maintains an overall knowledge of the PCC student computer network, especially in regards to the operations of the labs.
14. At the request of supervisor, performs a variety of unscheduled duties normally and traditionally performed by a Learning Assistance Center Assistant II.


Knowledge of:
• Learning services and instructional support systems and their function within the college.
• Methods, equipment, and materials, including tutoring, computer assisted instruction, and record
keeping systems, required to provide learning services for various disciplines.
• Federal, state, and local agency laws, statutes and regulations.

Ability to:
• Exercise judgment in dealing with diverse clientele, including faculty, staff, and students.
• Plan and organize a variety of work with varying deadlines.
• Work under pressure to meet deadlines.
• Operate personal computer systems, software and automated systems.
• Demonstrate effective decision-making skills.
• Work independently with little direction and identifying creative solutions to problems.
• Establish and maintain cooperative and effective working relationships with others.
• Read, interpret, apply, and explain rules, regulations, policies and procedures.
• Communicate effectively both orally and in writing.

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:
An Associate’s degree with completed coursework in education or psychology and two years of experience working with an instructional support program.

• Experience with data collection and basic analysis thereof • Experience creating flyers and other promotional materials • Ability to maintain and update web page
• Experience with Canvas online course platform
• Ability to adeptly use all Microsoft Office Suite programs • Experience maintaining budgets and transaction records

A DISTRICT application (http://www.pasadena.edu/HR/classified-jobs.cfm) , cover letter, resume and transcripts are required and must reach Human Resources by 12:30 p.m. on the above date. A postmark is not acceptable for this purpose. Applications or supporting documents cannot be submitted electronically or by FAX transmission.

To request the District application by telephone, call 626.585.7257.

The hiring committee will review, evaluate, and consider applications and supporting materials received by the deadline. Meeting the minimum qualifications does not assure the candidate an interview. It is, therefore, important that the application be thorough and detailed. The District may re-advertise, delay, choose not to fill the position, or choose to fill more than one position.

MUST include all items listed below:
1. Official District application
2. Cover letter
3. Professional Resume
4. Transcripts of undergraduate work (official copies are required). Foreign transcripts and degrees require official certification of equivalency to U.S. transcripts and degrees by a certified U.S. review service at the time of application.

Mail District application and supporting documents to:
Human Resources (C204)
Pasadena City College
1570 East Colorado
Boulevard Pasadena, CA 91106

Generous fringe benefits include fully paid medical, dental, and vision insurance for employees and their families, along with life insurance for the employee. In addition, there are sixteen (16) paid holidays per fiscal year.

Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; to operate a motor vehicle and to visit various District and meeting sites; vision to read printed materials and a computer screen; and hearing and speech to communicate in person, before groups, and over the telephone. This is primarily a sedentary office classification although standing and walking between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard, typewriter keyboard, or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 25 pounds with the use of proper equipment.

Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.


The mission of Pasadena City College is to provide a high quality, academically robust learning environment that encourages, supports and facilitates student learning and success. The College provides an academically rigorous and comprehensive curriculum for students pursuing educational and career goals as well as learning opportunities designed for individual development. The College is committed to providing access to higher education for members of the diverse communities within the District service area and to offering courses, programs, and other activities to enhance the economic conditions and the quality of life in these communities.

At Pasadena City College we serve our students by:
• Providing courses and programs, in a variety of instructional modalities, which reflect academic excellence and professional integrity
• Fostering a dynamic and creative learning environment that is technologically, intellectually and culturally stimulating
• Challenging our students to participate fully in the learning process and encouraging them to be responsible for their own academic success
• Respecting them as individuals who may require diverse and flexible learning opportunities
• Supporting organizational practices that facilitate student progress towards their goals
• Encouraging and supporting continuous learning and professional development in those who serve our students: faculty, staff, managers, and administrators.

As an institution committed to successful student learning in an environment of intellectual freedom, Pasadena City College is guided by the following essential, enduring and shared values:
• A Passion for Learning
We recognize that each one of us will always be a member of the community of learners.
• A Commitment to Integrity
We recognize that ethical behavior is a personal, institutional and societal responsibility.
• An Appreciation for Diversity
We recognize that a diverse community of learners enriches our educational environment.
• A Respect for Collegiality
We recognize that it takes the talents, skills and efforts of the entire campus community, as well as the participation of the broader community, to support our students in their pursuit of learning.
• A Recognition of Our Heritage of Excellence
We recognize that we draw upon the college’s rich tradition of excellence and innovation in upholding the highest standard of quality for the services we provide to our students and community.

The Immigration Reform & Control Act of 1987, Public Law 99-603 requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. This requirement applies to both United States citizens and aliens. Individuals who are unwilling/unable to fulfill this requirement will not be employed.

Applicants must be available for interviews at Pasadena City College at no cost to the District.

The application/interview process may involve speaking, reading, writing, and answering questions or other test-taking procedures. If you believe you may need reasonable accommodation to perform any of these tasks, need to inquire as to the specific nature of the tasks, or to assure physical access to the interview site, please contact Human Resources at 626.585.7388 and ask for the individual responsible for the scheduling and monitoring of employment interviews.

The Pasadena Area Community College District does not discriminate in the educational programs and activities operated by the District or in employment procedures and practices of the District. The Policies of

Title IX as developed to date are available for inspection during normal business hours at the District office at 1570 E. Colorado Blvd., Pasadena, CA 91106.

Crime awareness and campus security information are available from Campus Police and Safety. (Public Law 101-542).

The Board of Trustees reserves the right to extend time limits or reinstate the search process at any time. The Pasadena Area Community College District is an equal opportunity employer. The District encourages applications from underrepresented minorities and the disabled.

An applicant who attempts to contact individual Board members or members of the screening committee with the intent of influencing the decision of the committee or the Board will be disqualified. General inquiries regarding the position and/or District employment should be directed to the Human Resources office.

Equal Opportunity, Title IX, Section 504 Employer




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