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Network/Communication Specialist
Saratoga, CA
Posted Mar 22, 2013 by West Valley-Mission Community College District
Category: Computer and Information Technology


Network/Communication Specialist

West Valley-Mission Community College District

Closing Date: 04/19/2013


With minimal direction from the Systems and Network Operations Manager, install, wire, upgrade, troubleshoot and maintain communications equipment including wide and local area networks, telephones and connections to the District’s servers. Night, weekend and off-campus work may be required.


100% of full-time, 37.5 hours per week, 12 months per year. Schedule may change occasionally to include some evening or weekend hours, as needed.

Work Location: Mission College

Salary and Benefits:

  • Anticipated Hiring Range: $6,324–$6,928 (monthly) with a maximum earnable excluding longevity and educational growth of $8,398. (Salary is subject to reduction via four furlough days for fiscal year 2012-13.)

  • Employer-contributed medical, dental, vision for employee and dependents, to include domestic partner.

  • Employer-paid long-term disability for employee.

  • Voluntary life insurance.

  • 13 paid holidays plus 1 floating holiday annually; paid non-workdays between Christmas and New Year.

  • 12 days sick leave accrued annually.

  • 10 to 22 days vacation annually.

  • Personal necessity leave and personal business leave.

  • Educational growth incentive program from $35 to $175 monthly.

  • $500 longevity award annually after 15 years of service and $1,000 longevity award annually after 20 years of service.

  • CalPERS retirement.

  • Union-affiliated position with required dues.

Minimum Qualifications:

Any combination equivalent to:

  • A two-year degree with course work in Computer Networks, Telecommunications, Computer Science, Digital Electronics, or related technical field AND

  • Three years of increasingly responsible experience in the installation, configuration and maintenance of equipment and software for local area networks (LANs) or telecommunications systems and equipment.

  • Experience with both networks and telecommunications systems and equipment is preferred.

  • Two years of experience during which the applicant has acquired and successfully applied the knowledge and abilities may be substituted for the required education on a year-for-year basis.

Knowledge and Abilities:

Knowledge of:

  • Analog and digital electronic theory and practices.

  • Theory and operation of telecommunications and network systems, hardware and software.

  • LAN system administration.

  • Networking standards and modern design practices.

  • Routing protocols such as RIP, IGRP, EIGRP.

  • Routed protocols such as IP, IPX and Appletalk.

  • Security procedures and policies.

  • Networking standards.

  • Phone switch software configuration.

  • Modern operating systems, such as UNIX, Macintosh and Windows.

  • Applications for desktop computers.

  • Standard cabling practices and wiring schemes.

  • Applicable electrical and safety codes, rules and regulations.

  • Record keeping methods and techniques.

  • Methods and procedures for storing equipment, materials and supplies.

  • Oral and written communication skills.

  • Interpersonal skills including tact, patience and courtesy.

  • Principles of customer service.

Ability to:

  • Develop and lead networking and telecommunication projects.

  • Install, configure, troubleshoot and maintain telecommunications and networking equipment and systems.

  • Operate electronic test equipment, diagnostic software and hand and power tools.

  • Install and wire telephones and related equipment.

  • Program a computerized telephone system switch.

  • Wire connections using various wiring schemes.

  • Diagnose malfunctions and determine repair requirements.

  • Understand and follow oral and written instructions.

  • Train, assist and inform users regarding a variety of computer related equipment.

  • Communicate effectively orally and in writing with audiences of varying technical sophistication.

  • Hire, train, supervise and discipline student workers.

  • Provide direction to others, as needed.

  • Maintain records and documentation and prepare related reports.

  • Plan and organize time and work effectively.

  • Work efficiently to meet schedules and timelines.

  • Establish and maintain cooperative and effective working relationships with others.

  • Work independently with minimal supervision.

  • Relate effectively to people of varied academic, cultural and socioeconomic background using tact, diplomacy and courtesy.

  • Transfer data between computer equipment and networks.

  • Read and comprehend technical manuals.

  • Maintain current knowledge of technological advances in microcomputer hardware and software.

Examples of Duties and Responsibilities:

(Any one position may not include all of the duties listed nor do listed examples include all tasks which may be found in positions of this class.) To perform this job successfully, an individual must be able to perform each essential duty of the position satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions required for the position.

  • Install, maintain and repair data network equipment, including routers, switches, hubs, and/or bridges; maintain network service related servers, such as DHCP and DNS servers; wire, troubleshoot and maintain Wide Area Network (WAN) equipment including connections to the mainframe computer and Internet access; perform in-depth troubleshooting, fault isolation and network analysis for optimum


  • Install, maintain and repair network security related servers and equipment, such as firewall servers and intrusion detection applications and devices.

  • Provide support for services, such as electronic mail network; monitor, backup and maintain file servers.

  • Install, configure, maintain and repair telecommunications equipment and software

    including wiring components for digital and analog devices.

  • Provide training and technical assistance via telephone, electronic mail or in person; resolve trouble calls and advise users of appropriate solutions and alternatives.

  • Serve as Network/Telecommunication technical liaison for construction projects; validate conformance to WVMCCD specifications; update specifications as needed.

  • Facilitate the work of consultants, contractors and student workers involved in communications systems and equipment support; communicate with vendors and technical support personnel; order and pick up parts, supplies and equipment from authorized vendors in the area as necessary.

  • In conjunction with the Telecommunications System Administrator, program the computerized telephone switch to accept new additions, deletions and other changes.

  • Create, maintain, and update network documentation, as required, using various documentation and diagramming software.

  • Assist Network Architect on network design and implementation strategies, network disaster recovery procedures, and network security policies.

  • Act in a leadership capacity for projects, troubleshooting activities and network redesign.

  • Maintain current knowledge of technological advances in the networking and telecommunications fields.

  • Receive and process network/telephone work orders and schedule requested installations, additions, moves or changes in network/telephone system hardware and software, pre-field installations, network and telephone equipment orders and changes, including major installations.

  • Install and configure server and network operating systems, system utilities, applications and third party software on UNIX, Netware, Macintosh and Windows servers.

  • Collaborate with other I.S. professionals on projects and troubleshooting scenarios.

  • Perform related duties as assigned.

Application Information:

  • To be considered an applicant for a position at West Valley-Mission Community College District, all materials requested in the job announcement must be received no later than the deadline.

  • Incomplete and/or late applications will not receive committee consideration.

  • If transcripts are required, include copies of ALL college transcripts with your application to verify all degrees earned and college coursework taken. Certified copies are only required at time of hire.

  • Copies of diplomas, grade reports, graduation petitions, transcript evaluations requests, or similar documents WILL NOT be accepted in lieu of transcripts.

  • Foreign transcripts and degrees require official certification of equivalency to U.S. transcripts and degrees by a certified U.S. review service at the time of application.

  • DO NOT SEND unrequested materials. Unrequested materials will not be used for consideration of employment.

  • The employment application and supporting documents represent you; it is to your advantage to fill out the application form carefully and completely

Selection Process:

  • After the deadline date, a committee will review and evaluate applications and supporting materials to select the applicants to be interviewed. Meeting the minimum qualifications does not assure the candidate an interview.

  • The District may choose to re-advertise or indefinitely delay filling a position. Some positions may include first and second level interviews.

  • The District reserves the right to contact former, current, the most recent employers, and others to investigate past employment records of applicants.

  • Supervisor(s) name(s) and telephone numbers must be included in the application.

  • Any tentative verbal offer of employment is contingent upon formal approval of the college Governing Board.

To be considered for this position please visit our web site and apply on line at the following link:

Applicants who, due to a disability, require accommodations to complete the application, testing or interview process, please contact Human Resources at (408) 741–2174 to arrange for assistance.


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